Question 1

Is the site survey free?

Accepted Answer

Thermorite UK advertises free site surveys within 80 miles of Spalding. Submit the property postcode and details so the team can confirm final eligibility before arranging a visit.

Question 2

Could poorly installed cavity insulation be part of the problem?

Accepted Answer

It may be relevant at some properties, but symptoms alone cannot establish that. Where access is suitable, a survey can look for visible gaps, uneven material or other concerns at selected inspection points before Thermorite discusses any remedial work.

Question 3

Why do some rooms feel harder to keep warm?

Accepted Answer

Uneven room temperatures can have several causes, including differences in walls, windows, heating, ventilation and previous building work. A cavity survey can help establish whether visible conditions in accessible cavity areas may be relevant.

Question 4

Can cavity conditions cause damp or mould?

Accepted Answer

Damp and mould can have several causes. A cavity survey can help assess whether visible conditions inside accessible areas may be relevant, without claiming that the cavity is the only cause.

Question 5

I do not know whether I have cavity insulation—can a survey help?

Accepted Answer

Yes. Where access is suitable, a small camera can provide a view into accessible parts of a wall cavity. It may help show whether material is present and how it appears at the inspected locations, but it cannot guarantee a view of every part of every wall.

Question 6

Do I need the original paperwork before I request a survey?

Accepted Answer

No. If you have dates, reports or notes about earlier work, they may help provide context. If you do not, start with what you have noticed at home; Thermorite can then discuss suitable accessible inspection points.

Question 7

Is every property suitable for injected insulation?

Accepted Answer

No. Wall construction, cavity condition, exposure, previous work and access all matter. Thermorite discusses installation only after reviewing the individual property.

Question 8

Is my request a confirmed booking?

Accepted Answer

No. The form sends a survey request. Thermorite will review the postcode and property information, then contact you to confirm eligibility and agree any visit details.

Question 9

Is the free survey really no obligation?

Accepted Answer

Yes. The survey is free for eligible properties within the advertised area, and you are under no obligation to take up any Thermorite service afterwards.

Question 10

What will the survey report cover?

Accepted Answer

It provides a straightforward summary of the accessible findings, what they may mean and any next-step discussion that may be appropriate. It does not confirm conditions beyond the inspected areas, a price or a work commitment.

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Questions about cold rooms, existing insulation and free surveys

Concerned about existing insulation? Start with a free cavity survey.