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Website terms

Using the Thermorite UK website.

These terms explain the online free cavity survey request and the general information made available through the Thermorite UK website.

Tell us what is worrying you. Thermorite will confirm eligibility and the next step.

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Information and property-specific decisions

Website content is general information about Thermorite’s survey-led approach. It is not a diagnosis of any individual property and should not be used as a substitute for an inspection or other specialist advice appropriate to the building concern.

Examples of survey outcomes do not promise that a particular result, service, saving or improvement will apply to your home.

Survey requests

Submitting a form creates a request for Thermorite to review. It does not confirm eligibility, an appointment, a price or an agreement to carry out work. Thermorite will contact you if it can progress the enquiry.

You are responsible for providing accurate contact, postcode and property information and for not submitting unlawful, abusive or sensitive material in the free-text field.

Availability and ownership

Thermorite may update, suspend or withdraw website content and cannot promise uninterrupted availability. Original site copy and design are provided for Thermorite UK; third-party map and hosting services retain their own rights.

For a question about a survey request or these website terms, use the online survey request and explain what you need help with. Thermorite will review the message and respond through the contact details you provide.