Reviewed by Thermorite UK technical review
About 2 min read 281 words
Last reviewed 25 September 2026. This guide provides general information; a survey remains specific to the individual property.
Section 01
Your request gives Thermorite a useful starting point
The form collects the property postcode, the concerns you have noticed and the contact information needed to respond. You can also provide optional details about earlier work or attach relevant photos and reports.
Sending the form starts an enquiry. It does not confirm a free visit, a price or a particular work scope.
Section 02
The postcode and property details are reviewed first
Thermorite checks the request against the advertised survey area and reviews the information you have supplied. This helps the team decide whether the property can move forward to a practical discussion.
Final eligibility depends on the individual postcode, property details, access and scheduling considerations. This is why the website asks for the full postcode rather than offering an automatic booking calendar.
Section 03
A visit is discussed only when it is appropriate
If the request can progress, Thermorite contacts you using the method you selected to discuss suitability, access and a possible next step. A visit is agreed rather than assumed.
Where a survey takes place, its purpose is to consider the individual property and any accessible findings. It does not pre-select extraction, installation or another outcome before the home is understood.
At home
Start with what feels different in the rooms you use.
Temperature differences and comfort concerns can have several causes, which is why this guidance does not replace a property-specific assessment.
Start with a free surveyKeep exploring
Related guides
Continue with a closely related homeowner guide, or take the next practical step when you are ready.
See the survey process
Follow the route from the first concern to a property-specific discussion.
Start hereWhat to collect before a survey
Prepare only the useful property context—paperwork remains optional.
Read the guideStart a survey request
Tell Thermorite what you are noticing and submit the property postcode.
Start hereUseful answers
Questions about this guide
The answers stay property-specific and explain where an inspection has limits.
Free cavity surveys within 80 miles of Spalding
Concerned about existing insulation? Start with a free cavity survey.
Tell Thermorite what you are noticing and share the property postcode. The team will review the details, confirm eligibility and contact you about a visit.